About TACA

VISION
“To become the preferred airline for passengers”

MISION
“Fly with wamth, pride and passion, and do so in a manner that’s safe, efficient, reliable and kind to our clients”
At TACA, our service philosophy is encapsulated in two simple words that convey what we are as a company: TRATO PERSONAL, or personal treatment.

TRATO PERSONAL is the experience that we strive to provide to our customers. It implies the details that make the difference, such as the on board entertainment and courtesy meals, it is the integral experience we want all our customers to enjoy when they fly with us.

This service philosophy is centered in our people, our service, and our product. The customers feel it throughout their journey as they experience the difference. TACA is working on becoming a world class airline, and our passengers can experience it themselves whenever they travel with us

About TACA
Founded in 1931 and with a history that spans more than 77 years, TACA has made a priority of offering passengers a travel experience marked by friendliness, respect and excellent customer service. Today, TACA flies to 42 destinations in 22 countries in North, Central, South America and the Caribbean, including daily flights to nine of the largest cities in the United States and Toronto, Canada. TACA brings the three Americas together with flights to destinations such as New York, Los Angeles, Washington D.C., Buenos Aires, Santiago de Chile, São Paulo, Lima, Quito, Bogota, Caracas, Santo Domingo, among others.

TACA’s fleet is made up of the most recent airplanes available in the Americas and includes 9 Airbus 319s, 16 320s and 5 321s, as well as 9 Embraer E190 jets, with the latest in aerospace technology, safety features and amenities for its passengers.

TACA keeps one of the industry’s best operational records: 99.19% itinerary compliance index, an average of 10.42 hrs. of daily fleet utilization, and 90.81% of on-time performance (OTP). TACA is IOSA-certified (IATA Operational Security Audit) and provides fist-class maintenance services thanks to Aeroman ACTS, which services distinguished U.S. airlines such as JetBlue and U.S. Airways, in addition to various leading Latin American airlines. Aeroman ACTS is one of very few maintenance centers in the world which are highly recommended by Airbus Industries.

TACA’s REGIONAL business unit complements our airline’s Central American network. With a fleet of 10 ATR-42 and 16 Cessna Grand Caravan propeller planes, REGIONAL operates close to 150 flights per day. REGIONAL services small and medium-sized destinations from Cancun, Mexico to the north, to Panama’s San Blas Islands to the south. REGIONAL offers transportation services that are safe, friendly and reliable to destinations that are too small to accommodate a jet.

In order to provide travelers with additional options, TACA holds code-sharing agreements with other airlines. An agreement between Iberia and TACA allows travelers to enjoy direct flights between Central America and Spain, with connections to the rest of Latin America through TACA and to other European cities through Iberia. An agreement with United Airlines offers varied travel options by transparently combining segments serviced by both airlines. The airlines maintain complementary route networks which give passengers access to destinations all over the world. Additionally, these code share agreements allow users to combine loyalty programs, such as TACA’s Distancia program, Iberia’s Plus program and United’s Mileage Plus. Through its recent alliance with Avianca, is now part of the leading airline group y Latin America, serving over 100 destinations.