Fleet in operation as of Octuber 2012
Route network. Avianca and TACA have one of the largest route networks in Latin America, servicing nearly 100 destinations and 25 countries in the Americas and Europe, connecting to more than 750 destinations through partner airlines around the globe.
San Jose, Costa Rica. With 157 flight frequencies per week, this Hub facilitates connections for travelers between North-Central and South America, as well as offering connecting flights between the Americas and the Caribbean.
Lima, Peru. This Hub, located in the Peruvian capital, operates 246 weekly frequencies to 14 points in South America, five in Central America and the Caribbean, one in North America and six domestic destinations.
Market: Between January-December 2011, Avianca, Taca and its subsidiaries transported 20,751,261 passengers, representing a 17.8% year-on-year increase compared to 2010, when passenger numbers stood at 17,612,187.
Avianca.com and Taca.com: These websites provides multiple transaction options, including reservations, ticket purchases and Web Check- In.
Self check in with or without baggage. With more than 20 modules installed in airports across the country, the International Air Transport Association, IATA, recognizes Avianca as the leading Airline in the region for this service, being the only carrier to offer self service check-in without requiring an extra step for baggage drop off.
LifeMiles Taking the best parts of Avianca’s AviancaPlus and TACA’s Distancia programs, the airlines present their unified and improved frequent flyer program: LifeMiles. Avianca and TACA aim to provide word class services and benefits to the more than four million travelers that belong to the LifeMiles program, who time and again choose to fly with Avianca and TACA.
Avianca Tours: offers the best options for vacations, with tourist packages in mid range and high end hotels, providing the best destinations for travelers to rest, soak up history and culture or play sports.
Freight and mail. AviancaTaca Holding offers cargo services in planes exclusively designed to offer this service operated by Tampa Cargo S.A. (acquired by Avianca in July 2008), as well as using the aircraft holds on passenger flights.
Social responsibility. Beyond the adoption of regulations issued by multilateral and national agencies AviancaTaca Holding has also launched an action plan allowing it to effectively contribute to the welfare of employees, customers, shareholders, investors and the community in general through specific and measurable strategies. Sustainability is a core tenet of the business. To achieve these goals we work with three main concepts: the social, environmental and economic.
In our Corporate Social Responsibility program we seek to extend the benefits of our business activities to sectors of the community who require air transport, with a view to covering basic health and education needs, among other initiatives. We also aim to promote quality of life, ensuring decent working conditions for Company employees.
Our environmental goal is to contribute to the rational use of natural resources on the ground and in the air, through the incorporation of environmentally friendly technology (fleet renewal), the adoption of clean production mechanisms, the use of biodegradable elements for in-flight services and proper waste handling.
VISION - 2015